Handling an electrical emergency correctly can protect your safety and minimise damage. Here is what you should do in a dangerous electrical situation
Stay Calm and Observe Carefully
Remaining calm allows you to think clearly and avoid actions that could put you in danger. Take a moment to understand what is happening without touching anything electrical.
Turn Off Power If It Is Safe to Do So
If you can safely reach your main switchboard turn off the main switch. This can help reduce the risk of electrical fire or shock.
Do not approach sparking smoking or wet electrical equipment.
Call LiveGrid NSW Immediately
Our 24 hour emergency electricians will guide you during the call and send help to your location as quickly as possible. Electrical hazards require urgent professional intervention.
Stay Away From the Hazard
Keep clear of exposed wires sparking outlets smoking appliances flooded areas and overheated switchboards.
Never attempt to repair or touch electrical components. Wait for our licensed professionals to arrive.
These steps help protect you while we take control of the situation with speed and expertise.
